By Nicholas Greene
Plaut Australia has announced that Baseliner, an SAP Value Added Reseller and Service Partner, will bring the SAP Cloud for Customer solution to local customers.
Baseliner first tested the waters in Kuala Lumpur in 2012, and has since grown to offer solutions based on SAP Cloud for Customer to commercial and government clients across Asia.
Baseliner specifically works with the marketing, sales and customer service teams of enterprises, to deliver a consistent experience across the customer’s journey. “Baseliner represents a new era of value being offered to organisations of all sizes in Australia,” said Sebastian Moore, CEO, Plaut Group. “We are as excited as our customers to offer such a competitive solution that meets the needs of existing SAP customers and those without an existing SAP solution.”
The company is entering the Australian market in response to a strong pipeline of business and demand from customers looking to locally leverage a hybrid onshore and offshore model.
The Baseliner operation will be based in Sydney and led by chairman David Prior.
“Our entry into the Australian market marks another key milestone in our growth,” said Charles Sigmon, CEO, Baseliner. “We believe that Australian customers will really see value in our solutions and we want to be part of the next phase of customer service, enabled by the SAP Cloud portfolio.”