Global IT services company DXC Technology has created a new digital platform which combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) to enhance a company’s business processes.
Using a consumption-based model DXC Agile Process Automation (APA) will enable business processes to become more digital. With the help of self-learning robots, DXC APA will analyse structured and unstructured data to assess business process inefficiencies.
DXC is working with partners PwC, Blue Prism and UiPath on its offering to enterprises, which will include using this data analysis to build a robotic process automation roadmap, deploy modules from the BPS Automation Factory, and assign work across a human and robotic workforce using a cloud-based automation orchestrator.
“The use of robotic process automation is inevitable for any large organisation, and the questions today are where to apply it and how to capture its benefits,” said Dr Ron Babin, adjunct research advisor, International Data Corporation (IDC).
“Organisations must identify opportunities and begin process automation trials to understand how it can reduce costs, allowing the organisation to remain competitive with market challengers.”
DXC and its partners have deployed over 700 robots across three delivery centres, allowing for agile delivery depending on the customer’s needs.