Topping the list of keys to thriving in 2018 and beyond for Australia’s IT organisations are digital transformation (DX), Cloud 2.0, artificial intelligence (AI), and hyper agile apps, according to IDC Australia’s latest top 10 IT industry predictions.
“The digitalisation phenomenon will continue to push DX as the top priority for IT executives, as innovation through DX is permanently reshaping the future of Australian organisations,” said Sabharinath Bala, senior research manager, IDC Australia, adding that the speed of generating digitally enhanced products and services will be integral to their success.
IDC’s predictions also include the diversification of human-digital (HD) interfaces, increasing blockchain adoption, and massive increases in the number of data providers, developers, and digital service interactions:
- DX tipping point: By 2021, at least 60 per cent of Australia’s GDP will be digitised, with growth in every industry driven by digitally-enhanced offerings, operations, and relationships.
- DX core: By 2020, 50 per cent of Australia’s top 500 organisations will be implementing fully-articulated, enterprise-wide DX platform strategies — the new IT core for competing in the digital economy.
- Cloud 2.0: By 2021, enterprise spending on cloud services and cloud-enabling hardware, software, and services will reach more than A$9.8 billion, with more than 65 per cent multi-cloud, 35 per cent at the edge, and 15 per cent specialised.
- AI: By 2019, 50 per cent of DX initiatives will use AI services while by 2021, 85 per cent of commercial enterprise apps will use AI, more than 65 per cent of consumers will interact with bots, and more than 60 per cent of new robots will use AI.
- Hyper-agile apps: By 2021, 85 per cent of enterprise app development will occur on cloud platforms using microservices and cloud functions while more than 90 per cent of new microservices will be deployed in containers.
- HD interface diversification: By 2020, almost 55 per cent of consumer-facing AU500 organisations will use biometric sensors to personalise experiences, almost 35 per cent of new mobile apps will use a voice-primary interface, and 25 per cent of field service techs and 20 per cent of information workers will use AR.
- Blockchain: By 2021, at least 25 per cent of ASX-listed organisations will use blockchain for digital trust, while 40 per cent of Australian supply chain, 40 per cent of agribusiness, at least 25 per cent of financial services, and 20 per cent of healthcare companies will use blockchain in production.
- Data provider proliferation: By 2020, 80 per cent of Australian enterprises will generate revenue from data as a service, compared to less than 35 per cent in 2017.
- No-code developers: By 2021, non-traditional developers will build 20 per cent of business apps and 30 per cent of new app features, thanks to new simplified development tools.
- Open API ecosystem: By 2021, digital services interactions will increase to an average of 45 per cent for more than half of ASX-listed organisations, compared to 10 per cent in 2017.