The number of organisations in New Zealand that have deployed an Internet of Things (IoT) solution soared from 13.7 per cent in 2016 to 25.7 per cent in 2017, almost doubling over the span of one year, according to the latest annual Internet of Things Decision Maker Report from IDC New Zealand.
The report revealed that New Zealand organisations implementing IoT solutions are more influenced by opportunities to improve customer experience than to improve internal processes. In fact, New Zealand organisations were found to place more emphasis on the customer as an IoT driver than any other country surveyed across Asia Pacific.
“New Zealand organisations are understanding that the value of the Internet of Things is in the data it produces and, more importantly, what that data enables companies to act upon or improve,” said Monica Collier, research manager, telecommunications, IDC New Zealand.
Increasingly, IoT solutions are making good business sense. “The New Zealand IoT Alliance research says that IoT could bring NZ$2.2 billion of benefit to the New Zealand economy over the next 10 years,” said Collier, adding that as costs continue to decrease and connectivity options to increase, it is becoming easier to get approval for IoT business cases.
Low Power WAN is gaining popularity quickly, although wi-fi is still the most popular IoT connectivity for the moment. Low Power WAN enables organisations to deploy long-life, battery-operated sensor devices, such as water meters and remote asset tracking systems, in remote locations.
Opportunities for harnessing IoT are surfacing across multiple industries from manufacturing to retail to healthcare. For example, on the manufacturing front, Australia leads APEJ for asset performance tracking and 21 per cent of NZ manufacturers have already implemented an IoT solution. On the vendor side, Rockwell Automation, Google, IBM and Dell are all performing well in terms of IoT mindshare in New Zealand, according to the report.
“We would encourage tech buyers to ensure their IoT plans are not siloed; the plans should fit within their overall digital roadmap. For vendors, to step ahead you’ll need a good IoT partner ecosystem in context with the industries you are servicing. Customers want a technology partner that understands their business as well as their technology,” said Collier.