In March, Qualtrics has announced that Qualtrics Partner Network (QPN) gained over 100 global members in the first 12 months since its launch delivering experience management to over 1,000 customers across more than 40 countries.
Qualtrics, the leader in experience management, has welcomed Ernst & Young LLP, a member of the global EY organisation (EY), to the Qualtrics Partner Network (QPN) as the XM company announced the signed agreement at the SuccessConnect Las Vegas.
The strategic partnership paves the way for other members of the global EY organisation to join the QPN through similar local agreements and leverage the global EY-SAP alliance relationship. Through the QPN membership, EY will be able to help companies drive HR transformation in the experience economy.
EY, a global leader in assurance, tax, transaction, and advisory services, will now be able to deliver experience management leading practices and solutions to clients through its People Advisory Services capabilities and its Workforce of the Future solutions by being a Qualtrics collaborator. EY’s clients will be able to get a holistic view of their employee experience by combining experience data (X-data) and operational data (O-data) from their HR system of choice on the Qualtrics XM Platform.
EY HR and SAP SuccessFactors Solutions
As the first QPN member to adopt the Qualtrics EmployeeXM product across their organization, EY will be uniquely positioned to help companies attract, engage, and retain employees.
The esteemed company that has consistently ranked on FORTUNE’s “100 Best Companies to Work For” list for two decades will gather X-data across the employee lifecycle, such as employee engagement, and combine it with O-data, such as attrition, from SAP SuccessFactors. In doing so, EY will be able to listen, understand, and take action on employee feedback to create a lasting business impact that affects the four core experiences of business: customer, employee, product, and brand.
Penny Stoker, EY Global Leader of HR Services, shared that the company’s purpose of building a better working world is at the heart of everything that they do, starting with their people. She said:
“EY, SAP, and Qualtrics share a vision to deliver great employee experiences which are key to building a sustainable business. We see this in the SAP and Qualtrics approach to HR. That is why we are all in on experience management, as a customer and alliance partner, to shape the future of work and HR – for EY employees and our clients worldwide.”
Greg Sarafin, EY Global Alliance and Ecosystem Leader, commented:
“EY expertise in driving digital transformation, combined with Qualtrics’ leading technology platform, will enable organisations to deliver powerful employee experiences. We look forward to working with Qualtrics to develop innovative solutions to equip our clients with deeper insights about their organisations, and more importantly, the actions they can take to drive impact.”
The EY XM Solution
EY, as a QPN member, together with Qualtrics, SAP SuccessFactors, and SAP Cloud Platform will develop an XM Solution focused on employee experience. XM Solutions are leading-practice, pre-configured solutions that enable Qualtrics customers to quickly configure, deploy, and analyse workforce feedback – all on an easy-to-use management dashboard.
The EY XM Solution will provide a more holistic view of the employee experience by gathering an organisation’s X- and O-data into one platform and running qualitative and quantitative analyses on the data. It will also empower HR leaders and managers with insights to help them take action on improving employee experience throughout the organisation.
“Our collaboration with EY will help the world’s leading organisations take action on employee feedback in order to deliver employee experiences that drive impact across other areas of business, including customer, product, and brand experiences,” said John Torrey, Chief Ecosystem Officer, Qualtrics. He added:
“We look forward to collaborating with EY to help provide organisations with the technology and leading practices they need to bring experience data across the employee lifecycle. Combined with operational data from their HR systems of choice, companies will be better positioned to compete – and thrive – in the experience economy.”
Combining EY’s leading advisory services with Qualtrics’ XM Platform will help improve employee experiences that translate into lasting business outcomes.
As the leader in experience management, Qualtrics is the technology platform that organisations use to listen, understand and take action on experience data, also called X-data. The Qualtrics XM Platform is a system of action, used by teams, departments and entire organisations to manage the four core experiences of business—customer, employee, product and brand—on one platform.
Over 10,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture and build iconic brands.