By Freya Purnell
SAP has made a commitment to customers with investments in SAP Business Suite 7 and SAP Business Suite powered by SAP HANA, offering mainstream maintenance for SAP Business Suite to 2025.
The company has also promised to continue to drive innovation in on-premise versions of the solution innovate on this platform, including simplified system landscape requirements, resulting in total cost of ownership reductions; simple user experiences based on mobile apps and the Fiori user experience model, advanced social media integration and analytics based on HANA Live and the SAP Smart Business cockpit; and business process improvements and enhancements across scenarios and applications for lines of business and industries.
The move is presumably aimed at settling the nerves of SAP customers with significant investment in on-premise systems, given the company’s strong cloud messaging.
In addition to prolonging mainstream maintenance until the end of 2025 for Business Suite 7 core application releases, SAP will also fix the price for SAP Enterprise Support for new purchases at a constant 22 per cent until 2025. Existing SAP Enterprise Support contracts will not have fees increased beyond 22 per cent until 2020. These conditions also apply to SAP Enterprise Support delivered to partners participating in the SAP PartnerEdge program.
“The fast pace of change that comes along with the broader adoption of cloud technology raises the need of customers for predictability and simplification,” said Bernd Leukert (pictured), member of the Executive Board of SAP SE, Products & Innovation.
“Companies globally rely on SAP Business Suite applications to run their business-critical processes while managing a fundamental shift to cloud. With our innovation commitment, we offer companies investment protection for their existing on-premise solutions and help them increase innovation and the potential to run simpler and to shift to the cloud at their own pace.”