SAP has made SAP Life Sciences vaccine collaboration hub (VCH) available to help governments and their industry partner organisations improve supply chain efficiency and successfully deploy mass vaccination projects.
SAP Life Sciences VCH is a one-stop place for governments and life sciences organisations to manage their vaccination projects. It is built on ‘SAP Information Collaboration Hub for Life Sciences’—a 2019 Frost & Sullivan Visionary Innovation Leadership Award recipient.
According to SAP, the launch aims to help governments, healthcare organisations, life sciences companies, medical device manufacturers, and distributors manage the delivery network for safe and efficient vaccine delivery to the communities.
IDC’s industry analyst Michael Townsend commented,
“COVID-19 has put a lot of pressure on the life sciences industry where they have realized a large gap in their supply chain strategy. A one-stop place for the life sciences industry to manage their vaccination procedures and tap into a source of suppliers, even those across industries, will help to fill this gap, to ensure patients obtain life-saving drugs and devices.”
SAP Life Sciences Solutions
VCH helps governments find the right SAP solutions to help manage resources and provide transparency into a fully connected supply chain. According to SAP, these solutions help governments and their partner organisations address the following areas of vaccine distribution and tracking:
Frontline Healthcare
- ensuring medical staff are well-informed for better and more efficient decision-making
Vaccine Manufacturing
- protecting against counterfeit vaccines
- ensuring compliance with serialization regulations across multiple jurisdictions
- supporting vaccine production tracking
Vaccine Distribution
- ensuring a seamless experience for governments all over the world to publicly fund and order vaccines for their constituents
- providing a comprehensive view of vaccine program management, allowing governments to manage inventory, model supply chain network constraints, assess risks, and intervene when necessary
- supply chain network planning to enable governments and industry partners to more easily pivot and scale efforts as new vaccines emerge, and government requirements and guidelines change
- providing full transparency
Vaccine Administration
- managing provider enrollment by jurisdiction, monitor resident trust and perception of the vaccine
- managing patient assessment and scheduling based on public health guidelines and vaccine availability
- effectively analyse constituent sentiment
Public Awareness
- monitoring perception and sentiment by demographic groups, including marginalized communities
- aligning strategy and policy
- determining the right actions that need to be made to help people feel more confident and safe about distributing, administering, and protecting the vaccine
Managing the Workforce
- supporting team members as they adapt to working at home
- closing experience gaps while maintaining business continuity
- providing the tools for businesses and governments to complete workforce planning and quickly staff up with full-time and contingent workforce to meet mission-critical, time-sensitive demands
Moreover, SAP Life Sciences VCH includes Qualtrics’ vaccine management solution, Qualtrics Vaccine Management + Citizen Experience.
Qualtrics Vaccine Management + Citizen Experience is an easy-to-deploy end-to-end, automated workflow that operates on a single platform and integrates directly into existing health systems. According to Qualtrics, the experience management (XM) solution:
- helps communities prioritise residents to receive the vaccine
- schedules vaccination appointments and follow-up
- tracks patients after the vaccine has been administered
- continually gauge the patient experience and sentiment at every step in the vaccine administration process
- creates a digital “vaccine passport” that could be shared as necessary with schools, employers, etc. to meet local policies
