SAP maps the path to digital success in maturity model

digital maturity model

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SAP SE and the European Research Center for Information Systems (ERCIS) have collaborated on a maturity model that will allow companies to assess, track and develop digital skills their workforces need to succeed in the digitally-enabled world.

According to research conducted by the Technical University of Munich, 64 per cent of companies do not have the personnel with the necessary skills for digital transformation.

The maturity model is designed to address this, outlining best practices to assist in plugging skills gaps – including facilitating learning experiences that fit employee preferences by using on-demand, mobile, social, e-learning and classroom elements to create a self-directed, continuous, collaborative environment.

“Each company’s path is unique, but all companies need to prioritize digital skill development to be successful,” said Professor Dr. h.c. Joerg Becker, chair, information systems and information management, ERCIS. “Our maturity model gives companies a framework to assess where they are and the support to guide them to where they need to go.”
The model identifies stages across three enablers of effective skill development: management of digital transformation, organisation and culture.

“It also outlines four dimensions of a learning architecture required to support this advancement: skill management, learning experience, absorptive capacity and learning measurement,” said Bernd Welz, executive vice president and chief knowledge officer, products and innovation, SAP.

“A successful digital transformation requires a systematic approach. Investing in education enables employees to succeed in evolving roles and ensures a clear path forward for both the company and the individual.”

The model was based on a survey of 116 business and IT decision makers from 18 countries, as well as a series of in-depth interviews with 24 global companies.

Read the complete study and learn more about its findings here.

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