SAUG National Summit 2019: a Diverse Selection of Customer Case Studies

From gas to groceries, energy to education, manufacturing to meteorology…

SAUG National Summit 2019 serves up a diverse selection of customer case studies

The SAUG National Summit, to be held on 26-27 August at the International Convention Centre in Sydney, will feature customer speakers from a number of industry verticals including Utilities, Retail, Education & Research, Manufacturing, Government, Infrastructure, Health and more.  This year’s agenda features over 80 presenters sharing case studies, best practice expert sessions, road mapping, workshops, demonstrations, panel discussions and more. You’ll also be able to choose sessions across 14 streams to tailor your own SAUG Summit experience.  The agenda covers material that is relevant to SAP users both within IT and throughout other departments of the organisation such as Marketing, Operations, Business Analytics, Finance, HR & Payroll and so on.

To whet your appetite, here are just a few of the customers featuring in this year’s Summit agenda…

Digital Transformation Stream
Digital Transformation Stream
Hear how AGL dealt with the pain points of managing high volume changes in multiple SAP landscapes, various approaches and lessons learned.
CX Stream
SAUG Summit CX Stream
Woolworths will share their experiences from the transformation journey of the Woolworths gift cards business. Gain insights into their implementation of SAP CX solutions such as Commerce Cloud.
People Engagement Stream
People Engagement Stream
Will look at change leadership as a critical element of change management and will show how anyone within an organisation can influence an outcome by promoting positive change and the tactics that can be employed to help.
Digital Transformation Stream
Digital Transformation Stream
How does the Experience Economy and in particular Customer Experience, fit into the Digital Transformational journey?
Optimising SAP Stream
Optimising SAP Stream
Broadspectrum will share their experience in establishing advanced analytics platform, aggregating data from IoT sensors and drone operation and creating a mesh of structured and unstructured data to be analysed by ML algorithms and AI technologies.
CX Stream
CX Stream
Lion’s decision to adopt the SAP S/4HANA digital core, and the full suite of SAP cloud applications, was driven by its commitment to keep its customers at the heart of everything it does. To do that, it needed to simplify and replace a number of ageing legacy systems with SAP Customer Experience, including SAP Sales and Marketing Cloud. Lion will now have a view of its customers. 
Optimising SAP Stream
Optimising SAP Stream
Genesis Health will share key insights and experiences from their Transformation journey; in particular, how manual shared services processes were changed to a single global instance of SAP S/4HANA in a high growth environment.
Financials Stream
Financials Stream
BOM will share how they started their Business Systems Transformation with a successful implementation of SAP Concur… lessons learned, what worked well, and what they would do differently.

Also featuring this year at the SAUG Summit are three international keynote speakers who will provide valuable updates, insights and opinions on the latest developments and hottest topics.

  1. Ray Wang –globally recognised technology futurist, master strategist, and one of the world’s most in-demand technology speakers– will help make sense of emerging technologies and trends, and give incomparable insights into the most critical SAP issues.
  2. Geraldine McBride, isa renowned Enterprise Business Technology and AI thought leader. With a background in science, her global career spans 30 years, including senior executive roles with IBM, Dell and SAP. McBride has a deep knowledge of enterprise systems, enterprise processes, AI and can explain how these can be transformed to deliver further tangible returns for enterprises and their customers. She is the CEO & director of MyWave, a market leading Enterprise AI company focused on Intelligent Personalisation by putting the customer at the centre of the business
  3. Martin Mrugal, has held a number of diverse management and executive leadership roles. In his current role as Global Head of Customer First, SAP SE,  Mrugal’s team is focused on transforming the way SAP engages and cares for its customers throughout the entire lifecycle. Mrugal’s new organisation brings together several cloud and on-premise customer teams under one umbrella including: Analytics and Innovation, SuccessFactors, SAP Cloud Platform, S/4 HANA Customer Engagement, Digital Supply Chain.

What sets the SAUG National Summit agenda apart is its focus on customer case studies. Over 30 leading customer organisations will reveal how they are transforming, improving, innovating and optimising their SAP systems, gaining real business value, tackling disruption and leveraging opportunities from new technologies.

If your organisation is using or considering using SAP solutions to help achieve digital transformation, or if you could use some practical tips from companies who have been there already, then consider the SAP Australian User Groupand the SAUG National Summitto help manage the integration of new technologies and workforce transition in your organisation.  Why not take advantage of the 4 For 3 Group* dealand gather a group of colleagues across your company and come along. Simply order 4 two-day delegates passes in one transaction and only pay for three! Note that conditions apply. Not sure who will fill the 4 spots? That’s ok…you can provide us with delegate details anytime up until August 12th 2019.

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SAP Australian User Group: www.saug.com.au

SAUG National Summit: 26/27 August 2019, ICC Sydney.

REGISTER HERE

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